Reference

The numbers, and what each one counts

Every figure SRA publishes appears below with its definition, the period it covers and its source. If a number is used anywhere on this site and is not on this page, treat that as an error and tell us.

Last reviewed 2026-10-21

Why this page exists

Anyone can publish a number. Very few will say what it counts, which population it describes or when it was measured, and those are the three things that decide whether a figure means anything.

SRA keeps an internal register recording exactly that for every claim the site makes. This page is that register. Nothing is rendered here unless it has been approved with its definition and source attached, and the build fails if a figure used elsewhere on the site has not been through it.

For how the data is collected and what a firm does and does not receive, see themethodology. For the benchmark itself, seeresearch.

The firm

Who SRA is, and for how long.

Founded on Wall Street in 1991

What it counts: Year the company was incorporated.
Period: n/a
Applies to: Survey Research Associates, Inc.
Source: Design handoff README, "Approved facts that ARE real".

35 years serving US law firms

What it counts: Years of continuous operation, 1991 to present.
Period: 1991–2026
Applies to: Survey Research Associates, Inc.
Source: Design handoff README, "Approved facts that ARE real".

100+ elite Am Law firms as clients

What it counts: Count of distinct Am Law-ranked firms that have engaged SRA. Cumulative, not concurrent.
Period: Cumulative since 1991
Applies to: Advisory practice
Source: Design handoff README, "Approved facts that ARE real".

Work completed

Cumulative volume since 1991, across all programs.

100,000+ confidential surveys conducted

What it counts: Count of individual survey responses collected.
Period: Cumulative since 1991
Applies to: Advisory practice
Source: Design handoff README, "Approved facts that ARE real".

1,000,000+ performance reports delivered

What it counts: Count of individual performance reports produced and delivered.
Period: Cumulative since 1991
Applies to: Advisory practice
Source: Design handoff README, "Approved facts that ARE real".

Certification and data handling

Independently audited, with the scope of each certificate stated.

ISO 27001 certified

What it counts: Certified information security management system. Certificate number and scope available on request.
Period: Current certification
Applies to: Survey Research Associates, Inc.
Source: Design handoff README, "Approved facts that ARE real".

SOC 2 Type I report available under NDA

What it counts: Security, availability and confidentiality trust services criteria.
Period: Current report
Applies to: Survey Research Associates, Inc.
Source: Design handoff README, "Approved facts that ARE real".

EU-U.S., UK and Swiss Data Privacy Framework certified

What it counts: Self-certified with the U.S. Department of Commerce.
Period: Current certification
Applies to: Survey Research Associates, Inc.
Source: Design handoff README; the live privacy policy states the same.

Findings from the benchmark

Drawn from client engagements under contract. These are the figures cited across the site, each with the population and period it describes.

87% associate participation on SRA-administered upward reviews

What it counts: Median participation across SRA review cycles, against the same firms' in-house administered baseline of 54%.
Period: 2023–2025
Applies to: Advisory practice
Source: SRA internal engagement metrics held under client contracts, compared with each client's pre-engagement baseline. Confirmed by SRA 2026-09-10.

Engagement by tenure: Yr 1 82, Yr 2 68, Yr 3–4 47, Yr 5–6 55, Partner 74

What it counts: Indexed engagement score by tenure band, across participating client firms.
Period: 2023–2025
Applies to: Advisory practice
Source: SRA internal engagement metrics held under client contracts. Confirmed by SRA 2026-09-10.

Benchmark retention-gap values (−28, −24, −19, −17, −11)

What it counts: Importance-to-retention minus mean score, indexed, across participating Am Law firms.
Period: 2023–2025
Applies to: Advisory practice
Source: SRA benchmark data drawn from client engagements under contract. Confirmed by SRA 2026-09-10.

Lateral integration detection lag: Month 3 / 5 / 9 / 14 / 30+ for the five failure signals

What it counts: Median month at which each integration failure signal becomes detectable in SRA instrumentation.
Period: 2023–2025
Applies to: Advisory practice
Source: SRA internal engagement metrics held under client contracts. Confirmed by SRA 2026-09-10.

+33 pts / −41% / 50% case results

What it counts: Outcome figures from three named client engagements, each measured against that client's own baseline before SRA took over administration.
Period: Per engagement; not aggregated
Applies to: Advisory practice
Source: SRA internal engagement metrics held under client contracts. Published anonymized at client request. Confirmed by SRA 2026-09-10.

The organization

Legal name: Survey Research Associates, Inc.
Founded: 1991, on Wall Street
Address: 30 Wall Street, 8th Floor, New York, NY 10005, US
Contact: contact@srahq.com

What is deliberately not on this page

Figures that appear in design mockups or in draft material but have not been verified with their definition and source are held back rather than published with a caveat. The register marks them as unapproved and the build refuses to render them, which is why some numbers a reader might expect are absent.

Client names are a separate matter. The firms SRA works with are named only where the firm has agreed to it, which is why the list is shorter than the client count.

Ask us about any figure here

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