Case studies
What changed, and what it was worth.
Engagement write-ups from SRA programs at US law firms. Clients are not identified. Every figure is either an approved engagement metric measured against the firm's own baseline, or a published source cited inline.
2 case studies
Cutting Third-Year Lateral Departures: A Case Study in Sponsor Accountability
The firm could describe every lateral hire it had made in six years, down to the practice mix and the guarantee. It could not say which of them were going to leave, and it found out on average in the third year.
13 September 2026
Partner Upward Reviews: A Case Study in Resetting How a Firm Supervises
The question the managing partner asked was which partners were costing the firm associates. Nobody in the room could answer it, and the firm had been running its own engagement survey for four years.
13 September 2026